Preparing Your Rental Car for Return

Review your booking agreement first

Check your booking agreement for the return time, location, and instructions. Leave enough time to gather your belongings and complete any steps listed in your agreement.

If anything is unclear or your plans have changed, contact the rental business before your scheduled return. Do not assume that a different return time or location is acceptable.

• Confirm the scheduled return date, time, and location.
• Review any fuel or charging instructions that apply to your booking.
• Check the instructions for handing over the keys.
• Review any vehicle-condition or cleaning requirements.

Gather personal belongings

Check each area of the vehicle rather than relying on a quick glance. Small items can slip into seat gaps or stay hidden in storage compartments.

Remove your belongings while parked safely. If you connected your phone to the vehicle, use the vehicle's settings to remove your paired device and any saved personal information.

• Look in the glove compartment, center console, door pockets, and cup holders.
• Check beneath seats and around seat cushions.
• Collect charging cables, phone mounts, sunglasses, and parking passes.
• Empty the trunk or cargo area.
• Remove personal child seats and check around them for toys or other belongings.

Clear out trash and loose debris

Take out food containers, drink cups, wrappers, receipts, and other rubbish. Check the rear seats and floor areas as well as the front cabin.

Follow the cleaning instructions in your agreement. Avoid harsh products or attempts to repair stains or damage yourself. If a spill or mess needs more than simple cleanup, ask the rental business how to proceed.

• Check seat pockets and door compartments for trash.
• Remove leftover food and drinks.
• Look for crumbs or loose debris on seats and floor mats.
• Check the cargo area for packaging or shopping bags.

Do one final check before handing over the keys

Walk around the vehicle and take one last look inside. If you notice damage or a problem that occurred during the rental, tell the rental business and follow its reporting instructions.

Keep your booking information and any return confirmation provided with your rental records. If you are unsure whether the return is complete, ask before leaving.

• Make sure all passengers have collected their belongings.
• Check that you have the keys and any items supplied with the rental.
• Follow the agreed return and key-handover instructions.
• Raise any questions about the vehicle's condition with the business.

Questions about your Rockford Car Rentals return?

Rockford Car Rentals is a local, independent car rental business serving Rockford, Illinois, and surrounding communities. For instructions specific to your rental, review your booking agreement or contact the business.

For a future rental, use the website's booking widget to explore rental options and review current booking information.